“DOH warns public of potential scams involving urinary catheters and glucose monitors”
– The state Department of Health is cautioning individuals about fraudulent claims for urinary catheters and glucose monitors and supplies.
– Patients should be wary if they do not recognize the ordering physician’s name, the physician is located in another state, they receive an explanation of benefits or Medicare summary notice with supplies they never received, or they are billed for supplies they do not need.
The state Department of Health is raising awareness about potential scams involving urinary catheters and glucose monitors. These scams involve fraudulent claims for supplies that patients may not need or have never received.
Patients should exercise caution if they encounter any of the following warning signs. First, if they don’t recognize the ordering physician’s name and have not been seen by the physician, it could be an indication of a scam. Additionally, if the ordering physician is located in another state, it may raise suspicions. Patients should also be wary if they receive an explanation of benefits or Medicare summary notice with a large quantity of supplies they’ve never received.
Another red flag is if patients don’t have a medical condition that would require the supplies. For example, if they don’t have diabetes but receive a billing statement showing charges for glucose monitors, it could be a sign of fraudulent activity.
To report suspicious health care billing activity, individuals can contact Senior Medicare Patrol Hawai’i at (808) 586-7281 or toll-free at (800) 296-9422. Trained volunteer counselors are available to assist with non-health-related scams by referring callers to the appropriate agencies or resources.
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