UPS Launches First Technology Center in Chennai, India: Focusing on Innovations to Enhance Customer Experience
– The Georgia-based logistics giant, UPS, has opened its inaugural technology center in Chennai, India, aiming to develop innovative solutions that simplify business operations for its customers.
– The new facility was officially inaugurated by Thiru M.K. Stalin, the Chief Minister of Tamil Nadu, and will be led by Dr. Subramani “Subbu” Ramakrishan, the Vice President for UPS Technology Centers in India. UPS has already hired 100 professionals in Chennai and plans to recruit 350 more by the end of 2023 and up to 1,000 by 2025 across India.
Expanding Presence in India’s Growing Logistics Market
UPS is one of the major players in the transportation and logistics industry, and India is one of the world’s fastest-growing economies. In recent years, UPS has strengthened its network in India through various investments:
– Introduction of UPS Premier service for critical healthcare shipments in India.
– Opening of a second dedicated airport gateway in Bengaluru.
– Doubling of export and import handling capacity in India.
– Launching MOVIN Express for India’s domestic logistics market in partnership with InterGlobe Enterprises.
UPS Aims to Provide Unparalleled Logistics Experience Through Technology
Bala Subramanian, EVP & Chief Digital and Technology Officer at UPS, expressed excitement and gratitude to the government of Tamil Nadu for their support in establishing the first technology center in India. He emphasized that these centers will enable UPS to offer an unmatched logistics experience to customers through advanced technologies such as AI, automation, and robotics.
UPS is committed to nurturing local talent, particularly women and individuals from rural areas, to play a crucial role in their global technology capabilities. Subramanian highlighted that UPS doesn’t just provide jobs but opens doors to fulfilling careers. As a leader in logistics worldwide, UPS aims to create a mutually beneficial relationship with India as the country expands its logistics capabilities.